John Rylands Library | £11m | 2007

The splendid neo-gothic John Rylands Library impeded instead of welcomed: difficult to negotiate and maintain, many inaccessible areas, no visitor facilities. The library wanted to ‘unlock’ the space, and they entrusted us with finding the key.

We did so, but by the back door, in this case an existing 1970s storage facility that we replaced with a five-storey extension that transforms the whole feel and approachability of the Rylands. The extension created an unmistakeable and modern new entrance, complete with a genuinely awe-inspiring atrium, a reception, a café and a shop, plus wheelchair and buggy access, new toilets, and state-of-the-art storage facilities that improve security and open up the rest of this beautiful building for public appreciation.

With its clear glass frontage, it’s now clearly a public space. People come by. Over 80,000 visitors (up 50,000) did so the year after reopening, underlining the difference.